FAQ

You Ship It. We Bring It.

Frequently Asked Questions

Convenient Shipping Courier Service

Registration is completely free with Convenient Shipping Courier Service and will always be free.

Sending Packages with Convenient Shipping Courier Service is easy, follow the three easy steps and you’re on your way:

1. Sign up today and get your free US mailbox address and Reference number.

2. Shop online using the provided US mailbox address and Reference ID.

When your purchase is complete, upload your invoice (Login to the dashboard) choose delivery options (Store pickup, for Delivery option choose Home or Office delivery)

3. We will notify you each step of the way

– As soon as we receive your package in our Miami warehouse

– When your package is on its way to Jamaica

– When your package arrives in the island

– And when your package is ready for delivery

We will keep you informed about your shipment and delivery.

Your packages usually take about a week to get to Jamaica it there is no delay with the flight. As soon as we receive your packages at our warehouse facility in Miami, we immediately prepare them for freight to Jamaica.

Please ensure that the correct mailbox address and customer ID number is used when purchasing online.

Our rates are based on weight of the package(s). For additional information please view our Rate Page by clicking the rates tab on our website.

 

Customs Duties are charged on packages exceeding USD$50 in value.

The duty rates are applied based on customs tariff codes which is applied by the Customs officer processing the shipment.

For more information please visit Jamaica Customs Website

Freight is calculated based on the shipping weight of the item as well as any other customs charge for items US$50 and over.

There’s quite a number of items that are prohibited. Please visit Jamaica Customs Website for more information.

Restriction Items.pdf (jacustoms.gov.jm)

The exchange rate is based on the Bank of Jamaica (BOJ) daily exchange rate on any given day.

1. Yes as soon as we receive your package at our Miami warehouse an email will be sent to you as a pre-alert to inform you that we have received the package.

2. Once the package has arrived in Jamaica another email will be sent to you alerting you of its arrival.

3. As soon as the package has been processed at the airport in Kingston, another email will be sent to notify you that the process is completed.

4. The final email will be sent once your package is at our pick up location and is ready to be collected, along with any outstanding balances.

The payment methods are cash, credit cards or debit cards and manager’s cheques, or online payment.

Monday to Friday 9:00AM – 5:00PM

Saturday 10:AM – 2:00PM

We Are Committed To Customer Service

Expect Professional Service Always

Convenient Shipping Courier Service is shipping company that offers top-tier customer service. We import and export via Sea Freight. Our affordable rates and in are among the best in the industry. We offer hassle-free processing of your cargo and timely delivery of your goods.

Convenient Shipping Courier Service is shipping company that offers top-tier customer service. We import and export via Sea Freight. Our affordable rates and in are among the best in the industry. We offer hassle-free processing of your cargo and timely delivery of your goods.

Register today and experience premium customer service with our fast courier delivery network.